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The first step we take on each engagement is to understand the current business process of the organization and understand the culture that drives that process. Once the current process is identified, we begin to identify areas of improvements while involving our client in the entire process. Our BPR processes and recommendations include:
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FIS provides strategic planning, which addresses leveraging IT as a competitive tool.
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FIS places the customer at the center of the reengineering effort - we concentrate on reengineering fragmented processes that lead to delays or other negative impacts on customer service.
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Case teams must be comprised of both managers as well as those who will actually do the work.
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Our IT group is an integral part of the reengineering team from the start.
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FIS understands that business processes are driven by the corporate culture and the key decision makers in an organization must get the buy-in from all levels of the organization to successfully implement reengineering processes.
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